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nexus4it.com
About
Nexus4 IT LLC is a Massachusetts based technology services company dedicated to delivering reliable and affordable IT solutions to small and mid-sized businesses. We specialize in the break/fix service model, providing comprehensive support for both hardware and software systems. Our expertise covers a wide range of IT domains, including: Hardware Support: Computers, servers, laptops, network equipment, printers, and peripherals. Software Support: Operating systems, productivity suites, communication tools, and cybersecurity solutions. Advanced IT Services : Cloud integration, virtualization, networking, data backup, and infrastructure design. Our primary customers are small businesses with 50 employees or fewer companies that often lack dedicated in-house IT teams. From lean start-ups to established local shops, we help businesses stay productive by ensuring their technology runs smoothly. At Nexus4 IT, our mission is simple yet powerful: to empower local businesses through technology, enhancing efficiency and functionality at affordable prices. We strive to build lasting relationships with our clients, fostering a sense of community and trust. Looking ahead, we aim to stay at the forefront of technological advancements, including emerging trends like artificial general intelligence (AGI). Despite a competitive IT support landscape, our commitment to quality service and adaptability positions us for sustainable growth. By handling your IT challenges, we allow you to focus on what matters most your core business. Our Core Values At Nexus4 IT, our values guide every interaction and decision we make: Reliability We deliver consistent, dependable IT support so our clients can operate with confidence. Integrity Transparency and honesty are at the heart of our business relationships. Innovation We embrace emerging technologies and continuously adapt to keep our clients ahead of the curve. Community We are committed to supporting local businesses and fostering strong partnerships within our region. Affordability High-quality IT services should be accessible to all small businesses we make that possible. Customer-Centric Approach Every solution we provide is tailored to meet the unique needs of our clients.
Cancellation Policy
We understand that plans can change! If you need to cancel or reschedule your appointment, here’s how we make it simple: ✔ Canceling an Appointment Please let us know at least 24 hours in advance if you need to cancel. If you cancel less than 24 hours before your appointment, a $50 late cancellation fee may apply. ✔ Rescheduling You can reschedule free of charge if you do so 24 hours before your appointment. Rescheduling within 24 hours may include a $25 fee, depending on availability. ✔ Missed Appointments If you don’t show up and haven’t canceled, the full service charge will apply. ✔ Emergencies Happen Life is unpredictable—we get it! If something urgent comes up, just reach out. We’ll do our best to work with you. ✔ Refunds Prepaid services canceled on time will be refunded in full. Late cancellations will be refunded minus any applicable fees.
Contact
(857) 374-4332 admin@nexus4it.com 30 N Gould St Ste N, Sheridan, WY 82801
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Technology that empowers business to thrive.
Refund Policy
Terms & Conditions
Welcome to Nexus4 IT LLC. By using our services, you agree to the following terms: 1. Services We provide IT support under a break/fix model, including hardware, software, and advanced IT solutions. Service details and pricing will be shared before work begins. 2. Payment Payment is due upon completion of services unless otherwise agreed. Accepted methods: Credit/Debit Card, ACH, or approved options. Late payments may incur a 1.5% monthly interest fee. 3. Cancellations & Rescheduling Cancel 24+ hours before: No fee Cancel within 24 hours: $50 fee Reschedule within 24 hours: $25 fee No-shows: Full service charge applies (See our Cancellation Policy for details.) 4. Liability We take reasonable care in providing services. Nexus4 IT LLC is not responsible for indirect or consequential damages, including data loss, unless caused by gross negligence. Clients are responsible for backing up critical data. 5. Warranty Services are provided “as is.” Hardware/software warranties remain with the manufacturer. Post-service support may be available at additional cost. 6. Privacy We respect your confidentiality and will not share sensitive information without consent, except as required by law. 7. Governing Law These terms follow the laws of the Commonwealth of Massachusetts. 8. Updates We may update these terms at any time. Changes will be posted here.
Welcome to Nexus4 IT
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